Legal

Privacy Policy

Effective Date: June 1, 2025  ·  Last Updated: October 6, 2026

DARLENE HEGGESTAD, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit PonteVedraLuxuryHomes.com or communicate with us, including by text message.

Text Messaging Notice: If you choose to receive text messages from DARLENE HEGGESTAD, LLC through our website chat widget, you do so by selecting the optional consent checkbox. Consent is never required to submit your information or to use our services. Message frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

1. Information We Collect

  • Name, email address, property address, and home details you submit through our home valuation form
  • Name, phone number, and email address you provide through our website chat widget
  • Communications you send us, including email and text messages
  • Device and usage data, such as IP address, browser type, and pages visited
  • Cookies and similar technologies that help our website perform properly

2. How We Use Your Information

  • To prepare your home valuation and respond to your inquiry
  • To send informational and transactional text messages related to your inquiry, if you have opted in
  • To send relevant email communications about your property and the local market
  • To improve our website and our services
  • To comply with applicable legal obligations

3. Text Messaging Program

  • How you opt in: Through our website chat widget, by selecting the optional consent checkbox. The checkbox is never pre-selected, and you can use the widget without selecting it.
  • Message types: Informational and transactional messages only, related to your inquiry. We do not send promotional or marketing messages through this program. Full details are in our SMS Terms of Service.
  • Opt-out: Text STOP to (904) 815-0948 at any time.
  • Help: Text HELP, or email darlene@pontevedraluxuryhomes.com
  • Frequency: Message frequency may vary, typically 2 to 6 messages per month
  • Rates: Message and data rates may apply
  • No purchase required: Text messaging consent is never a condition of any purchase or service

4. Information Sharing

We do not sell, trade, or rent your personal information. We may disclose information as required by law.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security and Retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes described in this policy or as required by law.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by emailing darlene@pontevedraluxuryhomes.com.

7. Contact

DARLENE HEGGESTAD, LLC
9191 RG Skinner Pkwy, Suite 102 · Jacksonville, FL 32256
Phone: (904) 815-0948 · Email: darlene@pontevedraluxuryhomes.com
Website: https://pontevedraluxuryhomes.com